Neighbourhood Watch alerts
Phantom Debt Fraud Alert 1/2/2018
Action Fraud has recently experienced an increase in the number of calls to members of the public by fraudsters requesting payments for a “phantom” debt. The fraud involves being cold-called by someone purporting to be a debt collector, bailiff or other type of enforcement agent. The fraudster may claim to be working under instruction of a court, business or other body and suggest they are recovering funds for a non-existent debt.
The fraudsters are requesting payment, sometimes by bank transfer and if refused, they threaten to visit homes or workplaces in order to recover the supposed debt that is owed. In some cases, the victim is also threatened with arrest. From the reports Action Fraud has received, this type of fraud is presently occurring throughout the UK.
It is important to recognise that there are key differences between the various entities who seek to settle debts or outstanding fees in England and Wales. These differences range from the type of debt they will enforce to the legal powers they possess. To learn more, please take a look at some of the helpful information and links on the Step Change Debt Charity website; https://www.stepchange.org/debt-info/debt-collection/bailiffs-and-debt-collectors-differences.aspx
Make vigorous checks if you ever get a cold call. Bailiffs for example, should always be able to provide you with a case number and warrant number, along with their name and the court they are calling from; make a note of all details provided to you.
If you receive a visit from a bailiff, they must always identify themselves as a Court Bailiff at the earliest possible opportunity. Ask to see their identity card which they must carry to prove who they are, this card shows their photograph and identity number. They will also carry the physical warrant showing the debt and endorsed with a court seal.
If you work for a business and receive a call or visit, be sure to speak with your manager or business owner first. Never pay the debts yourself on behalf of the business you work for; some fraudsters have suggested employees make payment suggesting they can then be reimbursed by their employer when in reality the debt is non-existent.
Exercise caution believing someone is genuine because you’ve found something on the internet; fraudsters could easily create fake online profiles to make you believe them.
Double check with the court, company or public body they claim to work for to confirm whether the call is legitimate; if you use a landline make sure you hear the dialling tone prior to dialling as the caller could still be on the line and you could potentially speak to the fraudster(s) to confirm the non-existent debt. Also be sure to independently search for a telephone number to call; never use a number provided by the caller without carrying out your own research.
Do not feel rushed or intimidated to make a decision based on a phone call. Take five and listen to your instincts.
If you know you have a debt, keep in regular contact with your creditor and be sure to establish the debt type at the earliest opportunity if you are not aware. This will help you to understand who might be in contact with you regarding any repayments or arrears.
You can report suspicious calls like these to Action Fraud by visiting www.actionfraud.police.uk or by calling 0300 123 2040.
Shopping Online Safely 24/11/2017
How To Shop Online Safely
Check the web address
Always check you’re on the correct website. Criminals can set up fake websites that have a similar design and web address to the genuine site.
Is it a secure connection?
Web pages you enter personal or financial details into should display a locked padlock sign and have a web address that starts with https. This means your connection to the website is secure.
Don't click on links or attachments within unsolicited emails. The number of online shopping related phishing emails increases significantly during the holiday period.
65% of Action Fraud reports during the 2016 Christmas period were linked to online auction sites. Don’t pay for goods or services by bank transfer unless you know and trust the person. Payments via bank transfer offer you no protection if you become a victim of fraud.
Door step crime Bogus Workman 23/11/17
Message sent by
Philippa Boyd (Police, Sergeant, Edinburgh)
Dear Community members
I am taking this opportunity to make you aware of 2 recent incidents in the Morningside and Grange areas, where elderly occupiers have been approached by a male in his 30's offering to fix loose roof tiles on their houses.
It is thought the male may be driving a white transit style van.
We are currently investigating the circumstances to establish any criminality, but if you can make your members aware I would be very much appreciated.
Graeme Nisbet (South East Inspector)
Netflix E-Mail Phishing Scam 15/11/2017
Message sent by
Samantha Campbell (Police, Constable, Edinburgh)
For anyone with a Netflix account please be aware of the following ongoing scam. The email header reads “Your Suspension Notification” to create a sense of urgency.
The e-mails appear genuine and threaten to suspend the account in 48hrs.
If the link is clicked on you are taken to a legitimate looking landing page replete with adverts for popular box sets and films where users are requested to input account and billing details.
The advice, as with all phishing emails, is to delete immediately, do not click on any part of the email. If you wish to check an account mentioned in the email, go directly to the site and log in, do not follow links. If the account allows, activate 2-factor authentication which won’t allow a criminal access even with the username and password.